Housekeeping – Hotels

The Central Facilities Group works with the UK’s leading hotel groups and franchise operators, including Hilton Worldwide, Intercontinental Hotels Group, Marriott Hotels and many more.

Our outsourced housekeeping and maintenance services give our clients a host of operational and budgetary benefits, ensuring that they remain efficient and streamlined, whilst maintaining the highest possible quality standards. Customer service is Central to what we do and we treat your guests as our customers.

Competitive Built-In Pricing

We work with each of our prospective clients to develop fixed, predictable and competitive pricing, tailored to each hotel and charged on an hourly or per room cleaned basis.

Specialised Recruitment & Training

We use our extensive experience in cleaning and facilities management to recruit and train specialised cleaning teams that know and understand the hotel and brand standards.

Experienced Teams

Our Area Management and Operations team all have a background in cleaning and hospitality ensuring that they remain in-tune with your hotel and its day-to-day needs.

Innovation & Technology

Our commitment to embracing new technologies makes us one of the leading innovators in cleaning and facilities management. We use the latest mobile applications for planning, quality assurance and issue logging – leaving our team to do what they do best, clean and maintain your hotel.

Public Areas, Linen Management & Equipment

Adding tailored services such as linen management and public areas cleaning as well as the provision of chemicals, materials and equipment helps to provides hotels with additional savings and reduced administration.

Hard Floors, Windows & Upholstery

We provide specialist services such as hard floor, window and upholstery cleaning services. Our competitive pricing gives your hotel additional savings and the benefits of working with a single best of breed service provider.

OUR CENTRAL VALUES

The Central Facilities Group’s Central Values programme ensures that all aspects of our business approach every task with a common set of core values that help us exceed customer expectations time and time again.

WHAT OUR CLIENTS SAY

DoubleTree London Heathrow has been working with Central Facilities Group since 2011. It is a working partnership to give our guests the highest possible comfort and cleanliness that they would expect from a Hilton branded hotel which they do exceedingly well in this busy airport hotel. Our housekeeping manager, Sigita Gemberga and her team do a fantastic job and are well supported by regional operations, along with Kevin Robinson and Nick Bessant, who have very hands on approach in fulfilling our goals in both guest satisfaction and cleanliness. I have worked closely with Kevin and Nick over the last six years and have highly recommended CFG to my colleagues in Bristol, both at the DoubleTree and Hampton hotels along with many other hotels in London and South East for their professionalism and dedication to deliver great service.

James Levick

General Manager, DoubleTree by Hilton

OUR CLIENTS

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