DoubleTree London Heathrow has been working with Central Facilities Group since 2011. It is a working partnership to give our guests the highest possible comfort and cleanliness that they would expect from a Hilton branded hotel which they do exceedingly well in this busy airport hotel. Our housekeeping manager, Sigita Gemberga and her team do a fantastic job and are well supported by regional operations, along with Kevin Robinson and Nick Bessant, who have very hands on approach in fulfilling our goals in both guest satisfaction and cleanliness. I have worked closely with Kevin and Nick over the last six years and have highly recommended CFG to my colleagues in Bristol, both at the DoubleTree and Hampton hotels along with many other hotels in London and South East for their professionalism and dedication to deliver great service.
General Manager, DoubleTree by Hilton